The Portal provides the facility for transgender person to apply for certificate and identity card from across the country without physical interface through a seamless end to end mechanism. The Transgender certificate & identity card are nationally recognised and provided by the Ministry of Social Justice & Empowerment, the certificate is a mandatory document to avail the welfare measures being provided under the SMILE scheme.
The applicant can monitor, edit, track the status of their application through their login id ensuring transparency throughout the procedure. They are also provided with a grievance redressal mechanism wherein, the applicant can post their grievances pertaining to delay in the certification process which would be then forwarded to the concerned authority for resolution at the earliest. The portal acts as a facilitator between the districts authorities and beneficiaries for easy access to Transgender Certificate and Identity Cards as per their self-perceived identity which is an important provision of The Transgender Persons (Protection of Rights) Act, 2019 & Transgender Persons (Protection of Rights) Act 2020.